Privacy Policy

At Heritage Brickworks LTD, trading as Heritage Brickworks, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect and process your personal information when you use our website or engage with our heritage property consultations and listed building services.

1. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity & Contact Data: Name, phone number, and email address.
• Project Data: Property address, uploaded photos, project details, and survey requests.
• Technical Data: Website analytics, internet protocol (IP) address, browser type and version.

2. Why We Collect Your Information

We use your personal data for the following purposes:

• To arrange site surveys for conservation projects and listed building enquiries.
• To prepare accurate quotations and estimates.
• To deliver our specialist brickwork services.
• To manage customer communication and provide ongoing support.
• To improve our website performance and user experience.
• For essential legal, regulatory, and insurance purposes.

3. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. For heritage conservation projects, project data may be retained longer to maintain an accurate historical record of works carried out on period properties.

4. Your Rights under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

• Request access: To your personal data.
• Request correction: Of the personal data that we hold about you.
• Request erasure: Of your personal data.
• Object to processing: Of your personal data where we are relying on a legitimate interest.
• Request restriction of processing: Of your personal data.

5. Security Measures & Third Parties

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We do not sell your personal data. We may share your data with trusted third-party service providers (such as Web3Forms for contact enquiries) solely for the purpose of operating our business and providing our services to you.

6. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us at: